Getting Help

Ed Discussion

Ed Discussion is an online question/answer/discussion forum we use in this class. You can access it through the link on the course Canvas page or directly at edstem.org. You should feel free to not only ask questions on Ed but answer questions (subject to the same guidelines as the general collaboration policy).

If you choose to use Ed, we ask that you follow the guidelines established for this course:

• You should never post your own solutions publicly for other students
• Submit your questions publicly so that other students also benefit from your questions
• Be respectful of all other members of the course at all times
• Try things on your own and search for other similar questions before posting your own questions.
• Be specific in your question. For example, we need more information than “how do I solve problem 2” (remember to try things on your own first, so you should have more details to provide than this).

Office/Helper Hours

Office/Helper hours are opportunities for you to discuss or get help directly from the course staff, including teaching assistants and instructors. You might join with questions about particular assignments or about particular topics. With the instructors, you are also welcome to discuss how the course is going, suggestions to improve the course, grades, or questions about computer science more broadly.

You will get the most out of office/helper hours if you come prepared, meaning that you have already tried things on your own and have specific questions to discuss. Do not expect that you will be given the answers to problems, instead expect to receive help in thinking through your own problem-solving process. Please read the directions on utilizing office hours.

Regular office/helper hours will begin Wednesday January 14 and end on April 14. Office/helper hours are not available over university holidays such as Spring Break.

• Prof. Agarwal: Tue/Thu 2:00pm-3:00pm in LSRC D214
• Prof. Steiger: Fri 11:00am-1:00pm in LSRC D312

We also have in-person and virtual helper hours staffed by both undergraduate teaching assistants and graduate teaching assistants with the following schedule. Please see this post on Ed with instructions to use the queue and Zoom link for virtual OHs.

Day	Time & Location	GTAs	UTAs
Sunday	6-7pm, in-person, Physics 235	Arian Zamani	George Adu
Sunday	7-8pm on Zoom (link on Ed)		Yulia Savine, Janet Meng
Monday	6-7pm, in-person, Physics 235	Matthew Castro, Franky Hu	Edwin Maore
Monday	7-8pm on Zoom (link on Ed)		Angela Predolac, Janet Meng
Tuesday	6-7pm, in-person, Physics 235	Alex Zhang, Tianle Jiang	Angela Predolac
Tuesday	7-8pm on Zoom (link on Ed)		Akshar Yeccherla, Davis Featherstone
Thursday	6-7pm, in-person, Physics 235	Xiao Wei	Bernie Chen
Thursday	7-8pm on Zoom (link on Ed)		Nikita Daga, Edward Zhang

Mental Health

We all face more challenges than just those about academic content. Please get help.

• Blue Devils Care: 24/7 mental telehealth support to all students at no cost.
• Counseling & Psychological Services: CAPS remains open and counselors are continuing to provide care; see their website for more details about specific services.
• DukeReach: Submit a report to DukeReach if you’re concerned about the physical or mental well-being of yourself or another student.

Duke Academic Resource Center

The Academic Resource Center (ARC) offers free services to all students during their undergraduate careers at Duke. Services include Learning Consultations, Peer Tutoring, Learning Communities, ADHD/LD Coaching, Outreach Workshops, GRE/MCAT Prep, Study Connect, and more. Because learning is a process unique to every individual, we work with each student to discover and develop their own academic strategy for success at Duke. Contact the ARC to schedule an appointment. Undergraduates in any year, studying any discipline can benefit! Email, 919-684-5917, 211 Academic Advising Center Building, East Campus – behind Marketplace.